Short Description: A recent Cintas Corporation telephone survey conducted by Harris Interactive among more than 1,000 U.S. adults, ages 18 and older, revealed that 94 percent of U.S. adults would avoid a business in the future if they encountered dirty restrooms.
“Dirty restrooms cost businesses lost sales, customers, referrals, and repeat business,” says Mike Thompson, senior vice president, Cintas Facility Services. “This study reaffirms that if customers are not satisfied with the state of a restroom, they will take their business elsewhere.”
